Remote Support

If we’ve asked you to start a remote support session, choose your computer below.

Choose your computer

For most Windows computers.

Download Remote Support for Windows

Older 32-bit Windows computer? Download the 32-bit version.

Choose the processor in your Mac.

Apple Silicon Intel

Not sure? Open the Apple menu → About This Mac.

If Remote Support will not open or connect, use TeamViewer QuickSupport instead.